Terms & Conditions
Last updated: November 2026
These terms apply to all services provided by Sharpmind (Pvt) Ltd (PV 00239503) and to your use of https://sharpmind.lk/. By using our website or engaging our services, you agree to them.
1. Services
We provide graphic design, web design and development (static and CMS), application development, social media marketing, and domain and hosting services. The exact scope of each project is set out in the quotation we send you.
2. Quotations and pricing
All services are custom priced according to your requirement. Starting prices shown on our Pricing page are a guide only. The final price is confirmed in a written quotation. Work outside the agreed scope is quoted separately. Domain and hosting charges are excluded from website development unless stated in the quotation.
3. Payments
- An advance of 50% of the total invoiced value is required before work begins.
- The balance is due on completion, before final files are released, unless agreed otherwise in writing.
- Accepted methods for local clients: bank transfer, cheque deposit and online card payment (VISA and Master).
- International clients pay by online card payment (VISA and Master), with an extra 3% handling charge.
4. Client responsibilities
You agree to provide the information, content and approvals we need on time, and to make sure that you own, or have permission to use, all material you give us (including text, images and logos). Delays in providing material may delay delivery.
5. Timelines
We give an estimated timeline with each quotation. For example, the design stage of a typical website normally takes a maximum of 6 working days. Timelines depend on timely feedback and content from you.
6. Revisions
The number of revisions included is stated in your quotation. Additional revisions or changes in scope may be charged separately.
7. Ownership and source files
On full payment, you own the final deliverables created for you. For graphic design, we provide high-resolution print-ready files. Original source files are not provided as standard and can be supplied on request at an additional charge. We keep the right to show completed work in our portfolio unless you ask us in writing not to.
8. Domain and hosting
Domain registration and hosting are provided for the period you pay for. Renewals are your responsibility, though we may send reminders. We cannot be held liable for loss caused by an expired domain or hosting plan that was not renewed.
9. Social media marketing
We work to grow your brand’s reach and engagement, but we cannot guarantee specific results such as follower counts, sales or rankings, as these depend on third-party platforms and market conditions. Advertising spend paid to platforms is separate from our fees.
10. Cancellation and refunds
Because our work is custom-made, the advance payment is non-refundable once work has begun. If you cancel a project, you pay for the work completed up to that point.
11. Limitation of liability
To the extent permitted by law, Sharpmind is not liable for indirect or consequential loss, including loss of profit or data, arising from the use of our services or website. Our total liability for any claim is limited to the amount you paid us for the service concerned.
12. Governing law
These terms are governed by the laws of Sri Lanka.
13. Changes and contact
We may update these terms from time to time; the latest version is always on this page. Questions can be sent to info@sharpmind.lk or 0757 88 99 00.